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Returns & Exchanges
At Wolf Escape Games, we want you to be fully satisfied with your gear. If your purchase doesn't fit your lifestyle, you can return or exchange any unworn items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
3
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing